• Manage a client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.
• Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.
• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management.
• Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials.
• Build and maintain ongoing relationships with the identified key persons within client organization.
• Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets.
• Identify and recommend enhanced and new services that answer clients' business needs.

• 4 to 6 years’ experience and Proven success with primary research.
• Post-Graduation from a premier institute.
• Good analysis skills and insight generation.
• Strong Client Focus.
• Understand marketing enough to hold meaningful conversations with client’s marketing & business teams.
• Knowledge of statistics and multivariate analysis.
• Expert knowledge of research techniques and methodologies.
• Proactive and Arabic speaker.
• Able to influence and persuade.
• Able to operate in a multi-cultural environment.
• Good grounding in custom research principles, methodologies, statistical techniques.
• Basic business understanding (e.g. comfortable with terminology: revenue, profit, loss, margin)
• Excellent PowerPoint and Excel skills or Google Slides and Go.
• Strong customer service and interpersonal communication skills.
• Ability to analyse and interpret data in a challenging and insightful manner.
• Efficient time management, ability to multi-task and detail oriented.
• Displays maturity and creative problem-solving skills in handling crises.
• Recommend improvements in work processes within area of responsibility.
• Analyses and interprets financial information to ensure achievement of business targets and early identification
of issues/crisis.