• Develops relationship of trust with clients.
• Provides constructive advice and counsel about client issues and, when appropriate, to clients.
• Strives to meet and exceed client expectations and influences colleagues to do the same.
• Adjusts to changes in scope initiated by the client and communicates effectively to project team.
• Communicates with clients on priorities and deliverables, and ensures the team is up to date and has the information required to meet client needs
• Communicates and shares individual and team goals.
• Sets expectations for team achievements.
• Demonstrates an appreciation of diversity on teams, and sees this as a strength to the team.
• Manages self and team to ensure that projects are progressing on schedule as expected.
• Ensures teams have skills and knowledge to deliver to clients expectations.
• Identifies resource needs for projects.
• Reports budget variances in a timely manner.
• Completes billing review responsibilities in time frames prescribed by finance.
• Manages client expectations for deliverables.
• Analyzes client requirements to scope work and budget projects effectively and profitably.
• Demonstrates understanding and usage of tools and resources in client engagement.
• Ensures projects are billed accurately and communicates to team members so they have an accurate budget and deadline information.
• Considers, and where appropriate, notifies management of potential opportunities, risks or challenges that could impact the performance of the business.
• Share knowledge with others to support individual growth and development.
• Acts as a natural coach to their peers where appropriate.
• Takes pride in their own work and in APCO.
• Actively participates in pitches and demonstrates knowledge of issues by contributing ideas and strategy to proposals and drafting RFPs.
• Develops a network of professional contacts.
• Encourages team members to work with colleagues and readily share contacts/opportunities as appropriate across the business.
• Demonstrates commitment to the importance of professional growth for themselves and their team.
• Coaches and develops team members and shares knowledge and feedback with others.
• Has an active personal development plan for self and team.
• Actively participates in opportunities available to increase team knowledge.
• Allows team members time to attend internal and external training.
• Attends external events and networks.

• 4 - 6 years relevant experience in a consulting firm, corporation, diplomatic posting or media role.
• Fluent in both English and Arabic.
• Must have thoughtful new and creative ideas.
• Treats others with dignity and respect.