• Plan, moderate and scribe focus groups, remote and one-on-one usability sessions to obtain user preferences and feedback.
• Maintain in-depth knowledge and understanding of different research methodologies and data analysis techniques
• Pro-actively collaborates with project teams to guarantee timely inputs and contributions to the required work.
• Present findings and recommendations in a plan that drives future design improvements.
• Collect testing needs from internal clients, and determine priorities that are consistent with business goals and objectives. Proactively identify new opportunities that will offer actionable learning.
• Clearly conveys the meaning of the work, showing critical thinking and smoothly present the insights of the session to the client stakeholders.
• Generate wireframes and prototypes as needed.
• Assist in ethnographic research projects employing observational techniques to better understand customer motivations, behaviours and needs.
• Adheres to the project management framework and checklist during the process - incorporating agile methodology.

• 2+ year experience working in an agency, within a UX/Research led environment.
• Proficient in Arabic language and speaking and writing is a must.
• Expert moderation skills both in English and Arabic.
• Bachelor's Degree (ideally in related field - Graphic Design, Digital Design, research etc.)
• Solid organization, project management, and planning skills with web application implementations.
• Detail-oriented, with the ability to multi-task.
• Ability to quickly learn and adapt in a fast-paced, highly interactive environment.
• Experience with the following tools is a plus: Optimal Sort, Morae, Tobii.
• Proven ability to synthesize lots of information and distill it into meaningful data.
• Experience with an extensive variety of Usability research tools and methods (especially user-centered design
processes), and involvement in running a variety of tests.
• Proven track record of consistently producing deliverables, recommendations, and reports.
• Creative thinker with strong people interaction and facilitation skills.
• Self-starter who is comfortable with minimal day-to-day guidance and independently managing deadlines.