Are you an experienced trainer looking for an exciting new challenge with a luxury fashion brand?

We are currently recruiting for a Senior Trainer for our Ralph Lauren brand. The role will be covering circa 30 stores plus 50 wholesale accounts across KSA, Bahrain, Qatar, Lebanon, Jordon, and Kuwait. Travelling will be frequent between countries and across stores.

The role will cover trainings around brand induction, brand strategy philosophy, product knowledge, merchandising, buying, retail operations, mystery shopping- ad hoc trainings may also be required. This position is internationally exposed dealing with Ralph Lauren head offices directly.

The Senior Trainer is responsible for imparting knowledge and awareness by using best training practices. The trainer will research and gather materials on Ralph Lauren, and develop training materials as per needs. The Trainer supports the sales staff with on-the-job learning, as well as with monitoring performance and training needs analysis.

In partnership with Group L&D, the trainer will also provide all new hires an introduction to the Category and Brand within the first month of the new joiners start date.

In their endeavor to excellence, the fundamental values all our employees must possess are Commitment, Integrity, Empathy and Flexibility

Main Responsibilities:

Training

Conduct training needs analysis to assess the needs of the Division.
Create, communicate, coordinate & implement the training calendar for the year.
Research and gather material, and work in collaboration with Group L & D in the development of training materials.
Acquire product knowledge of new brands and train the team accordingly.
Create brand awareness at the front liners level.
Deliver the START program Category Training Day and Brand Training Days.
Provide training to the shop floor team by employing advanced product knowledge and best practice training techniques.
Provide product training to retail brands.
Monitor product training of the Delegation brands (for Gifts Own Concept).
Introduce interior design training related to category / products sold.
Gather feedback from the participants and concerned supervisors, to assess the effectiveness of the training and its impact on the participants.
Conduct evaluations on the Learners and effectiveness of the learning materials and approaches.
Recommend new learning materials and approaches to support the divisions needs.
Participate in Group L&D training events and best practice development.

PR & Marketing participation

Be part of the team during major events and in-store activities.
Attend all important company social functions and opportunities where verbal selling of the Store and its brands can be effectively done.

4 years of experience in training role within luxury fashion would be an advantage
Strong English communication skills

Arabic speaking is a must due to locations covered

Ability to build relationships cross functionally

Knowledge of retail operations

Proven track record of delivering high class trainings