The role holder will be responsible for managing respective retail outlets in their area so as to ensure maximum sales, maximum profitability, and effective stock management to increase customer satisfaction and ensure continued business growth. The job holder will also be responsible for maintaining the desired visual merchandising, retail operations, customer service, replenishment, recovery standards in his/her area in the store in all aspects.

Core Responsibilities:

Provides inputs for store strategies and ensure all plans are executed to result in maximized sales, profitability and commercial performance of all retail outlets in the assigned Area
Drives each store commercial KPI’s (Conversion, UPT, AVB, Traffic) to maximize sales
Promotes awareness of local trading patterns, the trading environment and competitor activity
Maximize productivity in stores through effective deployment of resources; controls costs within budgetary guidelines (overtime, stock and consumables) through efficient store operations
Ensures promotions are implemented according to guidelines and that local/seasonal promotional opportunities are identified and maximized
Prepares reports on fast moving and best-selling stock items in preparation for buying sessions
Ensures maintenance and regular review of store operational standards leading to standardization of systems
Monitors inventory management systems within the area (stock availability, order management, back store management, stock consolidation and transfer); initiates timely action on slow moving and non-moving products
Ensures on time stock count and effective stock management (right product is available at the right time in all stores)
Monitors staffing levels in stores within the area to ensures resources are effectively deployed
Monitors store administration through periodic store visits and team meetings to maximize operational efficiency within the area
Ensures all the stores are in compliance with all employment and state laws, health and safety standards; maintains proper loss prevention standards as per GMG policies
Ensures all the stores portray the Businesses image in all aspects of personal presentation and adheres to the company dress code as laid out by the policy
Maintains best retail standards in all showrooms as per market positioning of the brand
Furnishes regular product feedback to the senior management and the brand/category management department
Supervises the visual merchandising function to ensure that they support the brand and intended theme
Trains, manages, develops and motivates staff to increase sales and improve efficiency
Executes new stores openings and re-fits to ensure timelines are met

Requirements
Education:

Bachelor’s degree in any discipline
Master’s degree in any discipline is preferred
Essential Skills & Qualifications:

A minimum of 5 - 7 years of relevant experience with at least 4 years in a similar supervisory role in retail operations
Fluent English and Arabic skills (written and spoken)
Sports industry background strongly preferred