The role holder is responsible for optimizing sales through key or strategic accounts by using marketing and product initiatives to position services and products with the customer.
Core Responsibilities:

Focuses on growing and developing existing key clients, together with generating new business; Conducts monthly and seasonal business reviews with key accountsWorks with brand/category function to develop accurate and realistic go-to-market plans, seasonal assortments, forecasts and scenario plans
Maintains and manages relationship with the assigned key accounts to ensure provision of continuous support
Manages existing key customers/ accounts in order to meet objectives of retention and further account development; develops retention strategies for key customer
Promotes high-quality customer experience and satisfaction by ensuring exceptional services is provided to customers at all times
Generates and maintains sales forecasts for key accounts and provides this information in an accurate and timely manner ; Assists to drive business sales strategy and deliver against sales and profitability targets
Collects, analyzes and reports feedback from key accounts to identify customer requirements and pass on the business intelligence for effective decision making; Assists in developing segment level account plans for key accounts
Acts as a focal point of contact between the Business Unit and the assigned account/s toensure that any major issues are addressed in a timely manner
Ensures all day to day requests are addressed, and timely and quality resolution is provided for all queries
Implements category display and enhances distribution coverage and product visibility by ensuring right product is available in the right place and at the right time
Provides account feedback to key stakeholders and uses market knowledge on product trends, pricing and the competition to maximize product placement and sales
Manages timely coordination of account orders including entry, tracking, order confirmation, cancellations and delivery information; Meets all order deadlines in a timely and consistent manner
Prepares, plans and delivers clear and persuasive sales line presentations

Education:

Bachelor’s Degree in Marketing or Business Administration
Master’s degree in Marketing or Business Administration is preferred
Essential Skills & Qualifications:

A minimum of 6 - 8 years of relevant experience in Sales and Marketing
Previous experience in managing teams and key accounts is preferred
Fluent in English and Arabic skills (written and spoken)
Spoken language in Hindi is preferred
Sports industry background strongly preferred