crm Middle East was founded in November 2001 to provide expert solutions and work closely with clients to help maximizing customer satisfaction and loyalty, thus boosting customer’s lifetime value.

crm Middle East draws its expertise from its sister company TTR group, a leading market research and CRM solutions company in Frankfurt, Germany. TTR group was established in 1995 (www.ttr-group.de).

CRM Middle East is ISO 9001-2008 certified since February 2004. Our main services cover CRM Consultancy, Call Center Services, Market Research and Mystery Shopping. crm Middle East is a member of MSPA (Mystery Shopping Providers Association)