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Google Takes Steps To Curb Tech Support Scam Ads
3 Sep, 2018 / 12:15 pm / Reeny Joseph

Source: http://www.omnesmedia.com

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In a bid to crack down on scam ads for tech support, Google is introducing a new measure that will restrict such ads globally.The search giant noted in its blog that there has been a rise in misleading ad experiences from third-party tech support providers. To keep a check on fraudulent ads, Google will roll out a verification program in the coming months to help identify the hoax ads from legitimate ones.

The verification program will ensure that only legitimate providers of third-party technical support can use Google's platform to show ads and reach out to potential consumers. It is the latest addition to Google's continued efforts at combating false advertising arising out of its platform.

The company took down over 3.2 billion ads last year that violated its advertising policies. Tech support scams are seemingly as plentiful as ever, and Google is taking some strict measures to prevent those fraudsters from showing up in its ads. The search firm has begun "restricting" tech support ads worldwide, and it's planning to introduce a verification system in the "coming months." This won't guarantee that you'll avoid support scam ads, but the odds should be higher that you'll get real help.

Google reiterated that it had purged 3.2 billion bad ads of various kinds in 2017, and pointed to past crackdowns on shady behavior categories such as rehab centers and bail bond services. It characterized the tech support verification system as a logical extension of this approach -- it needed to screen advertisers when it was becoming "increasingly difficult" to tell the bogus services from the real providers.

The tougher stance followed shortly after the Wall Street Journal discovered some egregious examples of fraudulent tech support ads, such as one that posed as an official Apple service but directed people to a scammer's phone line. These rip-off campaigns certainly aren't new, but the findings may have prompted Google to offer a stronger response.