At this customer loyalty conference, experts from leading organisations across various industries will impart their insights and solutions to address common customer journey challenges. Seize the opportunity to network at the summit with limited seating, where you can exchange ideas with colleagues, find inspiration, glean knowledge from honoured C-level experts, and establish valuable business connections. Join us to engage in meaningful discussions, gain fresh perspectives, and build strategic relationships that drive business success!

The 11th Annual CEM and Customer Loyalty MENA Summit has been designed to explore the latest trends and challenges in AI-based tools for customer loyalty, encompassing improvements in loyalty programmes, innovative approaches, the impact of strategic partnerships, effective KPI utilisation, and best practices for measuring and enhancing customer satisfaction. This summit covers building a customer-centric culture, optimising brand and marketing strategies, and navigating digital transformation to stay competitive in the modern MENA market landscape.