"Transforming Customer Experience"
Since 2011, our CX events have brought together thousands of senior level customer experience executives to discuss the latest in customer-centered design, innovation, culture, and strategy. CXFS and NGCX are two separate events that gather today’s thought leaders in CX. For 2023, we’re excited to announce that the two events will be co-located to create a unique conference experience.The co-location will allow for even more cross-industry learning and networking, so come join the world's most innovative CX’ers for two days of brainstorming, inspiration, problem-solving and fun at our new location at the beautiful Westin Copley in Boston!

Highlights
The Most Senior CX Speaking Faculty, Period.
Beat Your Competitors with Your New Cross-Industry Perspective
Incomparable Networking