Digitally Reimagining the Future Government

The mission of national governments is to provide effective citizen services while improving outcomes for both constituents and public agencies. The UAE government has deployed emerging technologies and technological innovations to provide efficient information and services while protecting, sustaining, and enhancing societal and quality-of-life outcomes. Indeed, IDC research shows that up to 80% of UAE government CIOs are currently deploying – or planning to deploy – artificial intelligence and machine learning applications for the purpose of improving IT automation.

Having significantly accelerated its digital implementation and national transformation strategies, the UAE is now highly resilient to shocks and long-term stresses. Additionally, proactive government executives are increasingly embracing innovative digital technologies to make intelligent and transparent policy decisions that enable the seamless delivery of services to citizens and businesses.

The 2022 edition of the IDC UAE Public Sector Congress will be this year’s most anticipated gathering of government and public sector transformation experts. Explaining how chatbots and data intelligence can be leveraged to personalize services, it will delve into a range of today’s most pressing topics to examine how pioneering government executives are driving digital innovation while protecting citizen privacy and fostering digital sovereignty.