ntroduction

A growing number of leaders are placed in a position of responsibility and asked to serve as leaders with expectations that are constantly increasing. Leaders are expected to demonstrate extensive knowledge, allocate rewards, achieve organizational objectives and provide exemplary leadership to others amongst many other responsibilities. High competency in communicating, influencing, motivating others and managing emotions in the workplace thrust leaders to become mentors as well. Therefore, exceptional leadership calls for high emotional intelligence leaders that have sound judgment and reasoning. This programme seeks to help delegates:

Keep a relationship productive by cultivating emotional intelligence at work
Recognize stress levels and keep it under control
Exchange communication using emotionally intelligent language
Pick up social cues and responding appropriately to them
objectives

Assess your own self-awareness and communication style
Apply emotional intelligence in your work and personal life for a healthy balance
Maintain your emotional energy to motivate and lead team members towards achieving organizational goals
Develop authentic and credible leadership to build trust within team members
Develop skills in responding to feedback
Emotional resilience to handle challenges