• Manage a portfolio of 25-30 member relationships.
• Leverage subject matter expertise to create service solutions for ExP members utilizing all EXP products.
• Must have the ability to adopt best practices, follow established processes, and embrace feedback with a mindset of continuous improvement.
• Conduct on-site briefings, including workshops, research analyst visits, roundtables and webinars.
• Present or facilitate at local ExP events.
• Define and deliver innovative solutions by assessing member Mission Critical Priorities (MCPs) and developing a customized service plan.
• Build a strong partnership with Gartner’s Sales organization and collaborate with them to ensure member engagement and renewal of ExP business.

• At least 5 years of C-level technology executive experience, preferably combined with Consulting or Advisory
experience, and has held multiple executive-level roles.
• Advanced critical thinking and problem-solving skills.
• High tolerance and an advanced ability to lead and manage ambiguous situations.
• Excellent relationship building and collaboration skills.
• An in-depth understanding of the IT industry and the role of the CIO including Leadership, IT Operations
Management, strategy and trends, use of metrics, etc.
• Demonstrable sales and/or business development experience with CXO level executives.
• Expert skills in managing multiple priorities.
• An in-depth understanding of the business value of IT and the alignment of Business and IT strategies.
• Superior verbal, written, facilitation and presentation skills.