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Source: https://in.mashable.com
Amazon's main app appears to be behaving weirdly for a number of users across several different regions. Based on several reported incidents on Twitter, users appear to have been noticing a ‘CS11’ error when they try to access the app head over to the 'Orders' tab.
According to the downtime tracker, DownDetector, some users are also facing errors in India. According to the tracker, many users have been facing issues since 10 AM IST (today, 24th August), and it peaked at 2 PM IST. The website further shows that 51% of users reported errors with the app, while 32% are facing issues with the website. 17% of Amazon users are facing errors while placing orders, the website adds.
The e-commerce giant has acknowledged the problem and promised to arrive at a fix. Although a formal statement hasn't been issued the Amazon Help account on Twitter has responded to a handful of queries stating, “We’re sorry that some customers may be experiencing issues while shopping. We appreciate your patience as we work to resolve the issue."
The cause of the error remains unclear, that Amazon iOS users are seemingly affected by the bug. It is reported that the Amazon app for Android is functioning without error. When we tried to access the app on a few of our iOS devices, and we weren't able to replicate errors.