Accela, the leading provider of cloud-based solutions for government, announced that the Government of Jordan’s Greater Amman Municipality (GAM) has adapted Accela’s Business Reopening Management solution to manage the City of Amman’s reopening process imposed due to the COVID-19 pandemic. By utilizing Accela’s SaaS technology, the Government of Jordan can reintroduce approved business operations and keep critical citizen services running while maintaining public health and safety guidelines outlined in the legislature’s Defense Order No.11. This solution is part of Accela’s suite of cloud-based COVID-19 Response Solutions, which were developed in response to customer demands for digital service capabilities to manage high volumes of citizen services during times of crisis. 

“Accela’s purpose-built, yet flexible business reopening software gives the Government of Jordan the peace of mind that they can quickly reignite economic growth while ensuring only qualified establishments are permitted and public safety codes are enforced,” said Khaled Jaouni, International Managing Director at Accela. “Accela is excited to continue building our relationship with the City of Amman, which we have been working alongside to drive digital transformation for years.”

The Business Reopening Management solution allows the Greater Amman Municipality to use mobile devices to review scheduled investigations, record inspection status and results, identify which businesses are permitted to reopen, and provide supporting documentation. Information and notes compiled through these regulatory processes can then be recorded in real-time and remotely synced to their back-office system without the need for manual paper documents or double data entry. 

 “To protect our communities from public health risks and safety threats, we are committed to leveraging the most innovative technology available to navigate the challenges of the pandemic,” said Dr. Mervat Al Mhairat, Deputy City Manager for Health and Agriculture at the Greater Amman Municipality. “Accela has been a longstanding partner in helping us enhance digital infrastructure, pivot quickly in times of crisis, and improve services for our citizens.”

The announcement demonstrates the City of Amman’s continued leadership in using modern technology to better deliver government services. In August 2018, the Government of Jordan, funded by the World Bank Group, launched Jordan’s Integrated Inspection Management System (IIMS) on top of Accela Civic Platform. The IIMS provides standardized inspection processes and provides seven government departments, including the Greater Amman Municipality, with a unified business registry across the licensing authorities. 

Source- Press Release