Kuwait Finance House (KFH) won four awards at the thirteenth edition of the EMEA Finance Middle East Banking Awards 2021. KFH was named the ‘Best Bank in Kuwait’, the ‘Best Islamic Bank in the Middle East’ and the ‘Best Islamic Bank in Kuwait’. In addition, KFH- Bahrain won the "Best Islamic Bank in Bahrain" Award.

Regarded as one of the most prestigious Middle East banking awards, the EMEA Finance Awards aim to honour banking institutions for their financial performance, services quality standards and banking sector excellence. The illustrious finance magazine awards are based on robust criteria in selecting the best banks, such as the bank’s market share, its products market growth, profitability, products and services innovations as well as the strategic quality of its operations.

The awards demonstrate the efficiency and excellence of KFH in offering high-quality innovative products through its advanced infrastructure despite the challenges in 2020. Coinciding with Covid-19, the awards reflect the importance of KFH`s digital transformation strategy that emphasized the prudent management and proactive approach of the bank in adopting technology and innovation and focusing on reinforcing customer experience by delivering the most advanced banking solutions. 

The digital services offered by KFH witnessed big boom through launching a series of innovative digital banking solutions thanks to the continuous improvement in products and services offered by the bank and its keenness to keep up with innovations and developments in the global banking sector and to boost the banking industry in Kuwait. These solutions include, for example and not limited to, “opening bank account online” service for citizens and residents, digital signature service in personal financing products that includes the electronic handling of all paper documents for personal finance transactions and the electronic forms system that converts traditional banking forms into secure electronic ones. In addition, KFH was the first bank in the world to launch the service of instant card issuance without a prior request through over 100 ATMs.

In addition to its high reputation in offering innovative banking solutions, KFH employs all its capabilities and profound banking experience in providing the best banking services, complementing its leading role in supporting the economy and enhancing the vital role of the Kuwaiti banking sector as well as improving customers experience, making life easier for them by sparing them the necessity of visiting a branch and implementing fast and secure means to achieve their aspirations and enrich their life style.”

As part of its developmental role, KFH focuses on supporting the financial inclusion that plays key factor in achieving the sustainable development goals through providing comprehensive series of products and services that suit all categories of customers based on the easiest innovative procedures to enable them to manage their money and savings in a secure and safe manner.